OFFICIAL DOCUMENT & SPECIFICATIONS

Warranty Policy & Technical Support Services

19/09/2026 Liên Minh Hưng

1. Quality Commitment & Genuine Warranty

All equipment and systems supplied by Lien Minh Hung Trading Service Co., Ltd. are 100% genuine imports with complete Certificate of Origin (CO) and Certificate of Quality (CQ) from manufacturers in Germany, Japan, Spain, and Switzerland.

2. Standard Warranty Coverage

  • Blister Inspection Machine Model LMH36999.2025: 24 months full warranty with quarterly on-site preventive maintenance.
  • IDS Imaging Industrial Cameras (Germany): 24 months manufacturer warranty.
  • CCS Machine Vision Lighting (Japan): 12 - 24 months warranty.
  • KOWA 4K Precision Optical Lenses (Japan): 12 months manufacturer warranty.
  • Sensor Instruments Laser & Optical Sensors (Germany): 12 months manufacturer warranty.
  • Mavilor Servomotors & ABB Robotics: 12 - 24 months factory warranty.

3. 24/7 Technical Response Workflow

  1. Inquiry Intake: Via 24/7 Hotline (+84) 939 82 72 97 or email lienminhhung@gmail.com.
  2. Remote Diagnostics: Dedicated engineer support via remote session within 15-30 minutes.
  3. On-site Intervention: Engineering dispatch within 2-4 hours for Southern Industrial Zones and 24 hours nationwide.
  4. Backup Loan Units: Equivalent backup equipment available on request to prevent production downtime.

Need further technical assistance?

Our technical experts are available 24/7 for consultation.

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